Your Data, Your Control
Privacy Promise
When you share your cycle story with us, you're sharing something deeply personal. We promise to protect it like it's our own.
Our Promise to You
We will never sell, trade, or rent your personal information.
We collect only what we need to support you, personalise your experience, and help you understand your body better.
You are always in control.
You own your data, and you can delete it at any time.
Why We Collect Your Information
Olanna exists to help women understand their reproductive health with clarity, compassion, and confidence. To offer personalised insights, predictions, and support, we collect a small amount of information — always with your permission and always handled with care.
We are a wellness tool, not a medical service.
What We Collect
1. Personal Details You Choose to Share
- Your name or nickname
- Email address (to help you log in and recover your account)
- Phone number (if you choose to add it)
- Messages you send to us
2. Cycle and Wellness Information
The heart of Olanna
This helps us personalise your experience:
- Period dates
- Cycle symptoms
- Ovulation-related information
- Fertility or pregnancy-related entries
- Mood, energy, lifestyle notes
This data is sensitive, and we treat it with the highest level of care as required by POPIA.
3. Device and Usage Information
To ensure the app works smoothly:
- How you use the app
- Device type
- Operating system
- IP address
- Cookies and analytics for remembering your preferences
You can turn off cookies in your browser settings, but some features may not work.
How We Use Your Information
We use your information to:
- Provide, personalise, and improve your Olanna experience
- Give accurate cycle predictions
- Troubleshoot and improve app performance
- Send helpful reminders, updates, and support messages
- Create anonymised insights that help us improve women's health (these cannot identify you)
- Protect our users and comply with the law
We do not use your data to make automated decisions about your life.
We do not serve targeted ads based on your personal or health information.
How We Share Your Information
We may share your data only with:
- Trusted service providers who help us run Olanna (e.g., hosting, analytics).
- Other apps or people only when you enable sharing, like syncing with Apple Health.
- Authorities only when legally required.
- Another company only if Olanna is acquired, but you'll be notified.
We never sell your information — not now, not ever.
Your Rights (POPIA - South Africa)
You have the right to:
- Be notified when your data is collected
- Ask whether we hold your information
- Access your personal data
- Correct or delete your information
- Object to how your information is used
- Refuse marketing messages
- Ask not to be profiled
- Lodge a complaint with the Information Regulator
You remain the owner of your information.
Keeping Your Data Safe
We store your information securely using encryption, secure servers, and restricted access. If anything ever compromises your data, we'll notify you as required by POPIA.
Children
Olanna is not intended for anyone under 16. If we learn that a child's information was collected, we delete it immediately.
How Long We Keep Your Information
We keep your data only as long as needed to:
- Provide the service
- Comply with the law
- Resolve issues
If you delete your account, we remove your data — and keep only anonymous statistics (which cannot identify you).
Contact Us
Questions about privacy? Email us at admin@olanna.health.
Last updated: December 2025
OLANNA HEALTH (Pty) Ltd
Registered in South Africa